Hospitality Insights

Once a month, Steve Lowy – Founder and Chairman of Umi – kindly shares his thoughts about the current state […]

Once a month, Steve Lowy – Founder and Chairman of Umi – kindly shares his thoughts about the current state […]

If you know our Managing Director Harry, you probably know that he loves to talk. But he’s also great at […]

The Touchless Post-COVID-19 Era Alongside the obvious financial ramifications, we’re going to be facing a considerable challenge in adapting our […]

Domestic Travel Series: Website Optimisation We have explored how to adjust both the product and the personas to optimise your […]

Numerous sources are suggesting that domestic travel is going to be the first area to pick back up after the […]

Introduction At Umi we have spent a lot of time over the past few weeks talking about crisis management, however, […]

Revenue has pretty much evaporated for hotels (and a lot of suppliers of hotels for that matter). It is a […]

Agencies are no longer  the do-ers, they are the orchestrators Only 5 years ago, the average digital agency spent approximately […]