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We have a love of learning and a passion for hospitality.

Founded in 2010, Umi Digital has increased direct bookings for over 150 hotels.

As a digital-first hotel marketing agency, we tailor our service around the demands of hospitality owners and managers to create a seamless process with tools and technology to make your life easier. Our priority always revolves around generating direct bookings away from the Online Travel Agents so that your Hotel, Hostel, Restaurant or other hospitality business can create a reliable and loyal customer base.

The million+ hits on our servers every month generate significant amounts of data, on which we base our hotel marketing and design decisions. The last decade of data has given us significant insights into how to win at hospitality and travel marketing and we look forward to making a significant impact on your business.

Where does Umi come from?

The name Umi (pronounced “oo-me“), derives from the Japanese word for ‘sea’ or ‘ocean’ and, for us, is steeped in symbolism that drives what we do.

You see, the ocean is the fabric that connects the world, touching the border of every continent on earth. It is the original connector of people and the biggest source of adventure and mystery. From Christopher Columbus’ excursion to exotic foreign lands to Jacques Cousteau’s expeditions along the mysterious ocean floor, the ocean has always united humanity and ignited the imagination.

Today, the internet is in many ways the modern equivalent of the ocean – the most modern connector of people and biggest source of wonder and imagination, it is also a vast and potentially treacherous frontier for the majority of people.

Our mission is to guide you safely through the waves and help you get to where you want to be by using technology as a facilitator.

Our Mission

To empower experience-offering businesses to succeed in digital through an exceptional blend of strategy and cutting-edge technology

Our Vision

To be the go-to agency for experience businesses who are serious about enhancing their business through digital media. We aspire to be the leading voice for our industry to educate and inspire. Our services bring together a robust, premium delivery team, with the strategic minds behind the UK’s leading travel marketing minds.

Our Values

  1. A love of learning and a hunger to innovate
  2. To challenge our clients and champion best practice
  3. A heads-up client approach by sharing wisdom and bringing the industry together

The Umi Team

Meet the people you are going to be working with!