Sophia is our Operations Director at Umi. She runs all things operations, as well as managing the marketing department, key client accounts and oversees project management. If you provide a cup of tea, she will tell you all about how to drive direct bookings to your website. Sophia graduated with a BA (Hons) in Events and Leisure Marketing from Bournemouth University in July 2019 and has worked in the hospitality industry since she was 18. In her free time, she enjoys baking, running and exploring new places. Random fact: Sophia loves Disney. A lot. Want to know her favourite character? Just ask - firstname.lastname@example.org.